Contact

Reaching the editorial team at English Language Authority is straightforward. This page explains what to include in a message, how long a response typically takes, and the best channels for different types of inquiries — from corrections and sourcing questions to partnership and permissions requests.

What to include in your message

A clear, specific message gets a faster and more useful response than a general one. The editorial team fields inquiries across a wide range of topics — grammar questions, citation concerns, content accuracy flags, licensing requests, and general feedback — so knowing which category an inquiry falls into makes routing it much quicker.

The most useful messages include:

1. The specific page or topic in question — a URL or page title (for example, "English Punctuation Rules" or "Common Grammar Mistakes in English") removes any ambiguity.
2. A clear description of the issue or request — whether flagging a factual concern, disputing a cited source, or requesting permission to reproduce content, stating the nature of the inquiry upfront is the single biggest factor in response speed.
3. A contact address or reply method — messages submitted without a return address receive no reply, for the obvious reason.
4. Relevant documentation for factual corrections — if a correction is being proposed, linking to the named public source (a dictionary entry from Merriam-Webster, a standard from the Modern Language Association, a statute from the U.S. Department of Education at ed.gov) strengthens the case considerably. Assertions without sourcing are noted but rarely acted on.

Distinguishing between 2 common types of inquiry helps set expectations. An editorial inquiry concerns the accuracy, tone, sourcing, or scope of published content. A general inquiry concerns everything else: feedback, permissions, institutional partnerships, or media requests. The two channels are handled by different people on different timelines.

Response expectations

Editorial inquiries — particularly those flagging factual errors or citing sourcing problems — receive priority review. The target window for an initial acknowledgment is 3 to 5 business days. Full resolution of a contested factual claim may take longer if the editorial team needs to consult primary sources such as the Merriam-Webster Dictionary, The Chicago Manual of Style, or published standards from the National Council of Teachers of English (NCTE).

General inquiries, feedback messages, and partnership proposals are reviewed on a rolling basis. The realistic expectation for a substantive reply to a non-urgent general inquiry is 7 to 10 business days.

A few things that do not receive replies, not from indifference but from practical necessity: messages that are purely complimentary without a specific question, requests for private tutoring or academic assistance (the how-to-get-help-for-english-language page covers legitimate resources for that), and bulk link exchange or SEO partnership proposals.

Additional contact options

For readers exploring the reference content who have questions that might already be answered on-site, 3 resources are worth checking before sending a message:

• The Frequently Asked Questions page addresses the most common questions about grammar, usage, and language standards.
• The English Grammar Fundamentals page provides a structured overview for readers who want to ground a question in foundational principles before reaching out.
• The English Language Style Guides page covers the major published authorities — including the Associated Press Stylebook, the APA Publication Manual, and the MLA Handbook — for questions about citation and formatting conventions.

If a question falls under academic testing or official proficiency standards, the English Language Proficiency Tests page references guidance from bodies including the College Board and Educational Testing Service (ETS), whose published documentation is the authoritative source for test-specific questions.

How to reach this office

The primary contact method is the web form available through the site's contact submission interface. Messages sent through the form are timestamped and routed automatically by inquiry type — which is why using the subject-line categories provided (Editorial Correction, Permissions Request, General Feedback, Media Inquiry) meaningfully speeds up processing.

For formal correspondence — including legal notices, permissions documentation, or institutional partnership proposals requiring a signed response — postal mail addressed to the editorial office is the appropriate channel. That address is available on the official domain registration record and in the site's legal documentation, consistent with standard publishing practice.

The editorial team does not maintain a public phone line. This is a deliberate choice: written records of factual disputes, permissions agreements, and editorial decisions are more reliable and more useful to both parties than verbal exchanges. A message that arrives in writing can be quoted accurately; a phone call cannot.

References

• ed.gov
• National Council of Teachers of English (NCTE)
• The Chicago Manual of Style